If you are an attraction partner, and would like to host an ACE class, please contact 222-4338 or reception@itsatrip.org.
The cost is $25.00 per person – pre-registration and payment are required.
To register or if you have any questions, contact 222-4338 or reception@itsatrip.org.
About A.C.E.- Albuquerque Concierge Excellence
Educates front-line employees on:
• Things to do and see in and around Albuquerque
• Do’s and don’ts in customer service
• How to handle unsatisfied customers
This is accomplished through a 3 hour training class that’s informative, but interactive. At the end of each class, graduates will be equipped with tools necessary to provide the best possible service to your guests.
Each graduate will also receive an experience pass to visit various Albuquerque attractions for FREE! View the list of attractions.
Testimonials
“Well Done!! I liked how the trainers got the people involved, told and showed great examples, and both worked well off of each other. Keep up the great work.” – John Garcia, Director, Economic Development Department, City of Albuquerque
“It was such a wonderful training and it taught this Texan quite a bit of fabulous Albuquerque information! I feel like I can have an intelligent conversation with someone regarding all the exciting things to do in Albuquerque.”
“It gave me a great glimpse into ABQ and great things to do in the city.”
ACE has graduated over 500 students!